Learn to take ownership for customer satisfaction by discovering empowerment and personal power. Topics include: personal and company ethics, self-esteem and self confidence, integrity, leadership and morale. Define your role in your company’s structure and goals and how these contribute to customer satisfaction.
No prerequisite for this course. To obtain SAIT's Applied Management Certificate,courses completed must add up to a minimum of 144 hours. This course can be used as an elective for SAIT's Project Management Certificate.
Prices for all courses listed are in Canadian dollars and include GST.
